Shipping & Delivery Policy
Wavcart sells online software subscriptions. Nothing physical is shipped, this policy explains how and when your purchase is delivered.
What we deliver
All Wavcart products (WhatsApp Automation, Email Marketing, RCS Messaging and Social Media Automation) are software services delivered online through your web browser. There are no physical goods and no shipping charges.
Delivery timeline
- Your plan is activated instantly after a successful payment, usually within a few seconds
- If activation is delayed (for example, because the payment window was closed early), it completes automatically once our payment partner Razorpay confirms the payment
- You can see the active plan and its validity on your billing page
Delivery confirmation
A confirmation appears on screen after payment, and the payment is listed on your billing page. If your plan is not active within 1 hour of a successful payment, contact us with your registered email and the Razorpay payment ID.
If something goes wrong
- Payment deducted but plan not active: wait a few minutes, refresh your billing page, then write to us with the Razorpay payment ID
- Paid twice by mistake: tell us and we will review and correct it
- Cannot sign in after payment: use "Forgot password" or contact us and we will help you recover access
Service area
Our services are offered to businesses and individuals in India. Payments are accepted in Indian Rupees (INR) only.
Contact
For any delivery or activation issue, email work@thinksuite.in.
Questions about this policy?
Write to us and a real person from our team will reply, usually within one working day.